Terms and Conditions

Welcome to Azam Mall. These Terms and Conditions (“Terms”) govern your use of the Site and the purchase of products from our online store. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

Use of the Site


You must be at least 18 years old to use the Site and purchase products. By using the Site, you represent and warrant that you meet this age requirement.

User Account

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Prohibited Activities

You agree not to:

  • Use the Site for any unlawful purpose or in any way that could harm the Site or its users.
  • Upload or transmit any harmful code, viruses, or malware.
  • Interfere with the security or proper functioning of the Site.
  • Attempt to gain unauthorized access to the Site or its systems.

Product Information and Orders

Product Descriptions

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions or other content on the Site are complete, reliable, current, or error-free.


All prices are listed in AED and are subject to change without notice. We reserve the right to correct any pricing errors that may occur. If a pricing error is discovered, we will notify you and give you the option to proceed with the order at the correct price or cancel your order.


By placing an order through the Site, you represent and warrant that you are legally capable of entering into binding contracts. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order.

Payment and Shipping


We accept Visa cards, Master Pay, American Express, and Discover. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate and complete.


We ship to United Arab Emarates. Shipping times and costs may vary depending on your location and the shipping method selected. We are not responsible for delays caused by shipping carriers or customs.

Returns and Refunds


We accept returns of unopened and unused products within 10 days of delivery. To initiate a return, please contact our customer service team through WhatsApp at +1 (972) 457-2586. You are responsible for return shipping costs unless the return is due to our error.


Refunds will be issued to the original payment method within 10 days of receiving the returned product. Shipping costs are non-refundable unless the return is due to our error.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Azam Mall or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our prior written permission.

Disclaimer of Warranties

The Site and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free, nor do we make any warranties regarding the accuracy, completeness, or reliability of the Site or its content.

Limitation of Liability

To the fullest extent permitted by law, Azam Mall shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the purchase of products from the Site.

Governing Law

These Terms shall be governed by and construed following the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved exclusively in the courts of the United Kingdom.

Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitute your acceptance of the new Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact us through WhatsApp at +1 (972) 457-2586.

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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